FAQ

When you sign up we give you a unique Statement Zen email address. Forward any supplier or vendor statement PDF to that address—straight from your inbox, no upload screen to learn. We read the statement, reconcile it against your ledger, and your differences report appears in your Statements dashboard, usually within minutes. That is the whole workflow.

We reconcile against your open accounts-payable ledger from Xero, QuickBooks and Viewpoint Vista. If your system isn't connected directly, you can email us an aged-payables report (CSV, Excel or PDF export) and we'll reconcile against that instead—no integration required.

No. There's no software to install and nothing new to learn. You keep working in your inbox and your accounting system exactly as you do today—forwarding a statement is the only new step. For Viewpoint Vista, a one-time Workflow Notifier emails us your open AP position—no software installed, and we never connect into Vista.

A grouped differences report: matched invoices are collapsed out of the way, and every discrepancy is bucketed by type—amount differences, date differences, invoice-number drift, invoices missing from your books, and invoices missing from the statement. Each difference shows the figures behind it so you can review and action it.

We prove the closing balance mathematically using the balance-assertion identity: opening balance plus the signed movements must equal the closing balance. We never guess a number—if a statement doesn't reconcile arithmetically, we flag it for review rather than send a wrong figure. That trust-first design is deliberate: a silent wrong number is worse than an honest "needs a look".

The flow is files-first and privacy-conscious. For emailed statements and aged-payables reports there are no stored ERP credentials at all. Where you connect an accounting system directly, access is used only to read your open AP ledger for matching. We don't sell or share your data. If you need specifics for a security review, contact us and we'll walk you through our data handling.

One flat monthly price per tier, with a set number of statements included—no per-seat fees and no lock-in. You only pay for statements we successfully reconcile; anything we can't extract is never billed. See the pricing page for current tiers, and you can reconcile your first statement free to try it before you commit.

Yes. There's no lock-in—manage or cancel your subscription from your account settings whenever you like, and you'll only have paid for the statements you actually reconciled.