Frequently Asked Questions

The model proposes, the maths disposes. We read every line, reconcile it, and check the closing balance against the totals printed on the statement. A balance is only ever signed when the figures provably reconcile to it. When they don't, we return an honest needs-review result with the reason — we never guess a number.

No — there's no integration to build and nothing to install on your ERP. Your AI assistant (Claude, Gemini, ChatGPT or Grok) pulls your AP ledger straight from your accounting system using its MCP or API, then hands it to ours. We publish a short setup video for each ERP — Xero, QuickBooks, Vista, Sage, MYOB, TechOne and more — so you self-serve in minutes. If your ERP doesn't have an MCP or API yet, anyone (your ERP consultant, or us) can build a small MCP that reads it and feeds Statement Zen. No integration project, no IT ticket, no waiting on a roadmap.

Statement Zen ships an MCP server. You point your AI assistant at two things — our MCP and your ERP's MCP (for example, Xero's). From a plain-English prompt, the assistant pulls your ledger through the ERP's MCP and runs the reconciliation through ours, with the same trust-first guarantee: it only ever reports a balance the maths proves. Prefer to skip the assistant? Call our REST API directly. Either way you follow the 3-minute video for your ERP and you're going.

Yes. Traffic runs through Cloudflare's edge with a Web Application Firewall and post-quantum TLS; stored data is encrypted at rest with AES-256; and payments are handled entirely by Stripe (PCI DSS Level 1) so we never touch card data. We're built around data minimisation — uploaded statements are processed and purged, results aren't retained, and we keep usage counts rather than your documents. See our Security page for the detail.

There is no setup. Sign up, send your first statement (or call the API), and you get a result in minutes. No onboarding project, no IT department, no configuration.

Vendor statements come in as PDF — including scanned or photographed ones. Our document engine extracts line items, dates and totals using OCR built specifically for financial documents, so messy real-world statements still reconcile. Your ledger, on the other hand, isn't a file you upload — it's pulled live from your accounting system through its API or MCP.

Better than a trial — there's a permanent free tier: 25 verified statements every month, forever, no card required. Use it as long as you like and upgrade only when your volume grows. The product is its own trial: you see signed results (or honest flags) before committing to anything.

They come back as an honest needs-review result, with the reason — never a made-up balance. And you're not charged for them: you only pay for statements we actually verify. Abstains and failures are always free.

Yes — a 14-day money-back guarantee on your first payment. If Statement Zen isn't for you, contact us within 14 days of your first charge for a full refund. See our Refund Policy for the details.

Cancel anytime — no contracts, no cancellation fees. You keep access through the period you've already paid for, then drop back to the free tier. Because we don't retain your statements, there's nothing of yours left sitting on our servers.